Decades Of Experience

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29-55A 164th street, Flushing, NY 11358
Phone:718-445-2270
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Frequently Asked Questions


What if I can not afford the cost of the program?

Our admissions staff will work with individuals, to the best of our ability, to make financial arrangements. For further details, call our admissions department at 706-453-7929.


Does Penfield accept insurance?

We do not accept insurance. We are a self-pay program.


How long is your program?

The program at Penfield provides a six-week cyclical program designed to provide stabilization from substance use disorders. Additionally, we now offer both a long-term intensive program and a transitional program, each specifically designed to enhance the client’s probability of successful long-term recovery.


Does Penfield provide detoxification services?

Penfield is not a medical facility and therefore would refer any individual requiring medical detoxification to an appropriate facility. During the detoxification, period arrangements can be made to have the person admitted upon their discharge from the detox facility.


Is smoking allowed at the facility?

Tobacco products are allowed in designated areas only. Vaping devices are not permitted due to the risk of potential abuse.


Do you have a physician that will prescribe medication?

While certain RX medications are permitted in the facility, Penfield does not prescribe medications. You will need to be obtained your medications before arrival and have a valid prescription to ensure that you maintain an adequate supply of medications while in treatment.


Are men and women housed together?

No. Penfield has separate gender-specific locations that are designed to meet each of their specific needs.


What happens after the six-week program?

Penfield understands that every situation is different. Depending on your specific needs, we can help develop a treatment plan that can assist you in accomplishing your goals.


Do you accept people who are on probation or that are court-mandated?

Yes. Penfield is listed on the Georgia Pardons and Paroles THOR Directory. Prior to admission, all legal issues must be resolved or postponed until treatment has been completed. Clients that are mandated must be willing to follow the terms of his/her court order.


Does Penfield accept people that are on the National Sex Offender Registry?


No. Due to our visitation policy, which allows minors to visit clients and the fact that our program frequently participates in events that are restricted by the sex offender registries requirements, Penfield is not permitted to provide services to those that are currently listed on the registrar. However, individuals are welcomed to contact our facility so that we may provide appropriate referrals.


Can I have visitors while I’m in treatment?

Clients are allowed to request visitation privileges. Visitations are permitted on Saturdays and Sundays from 12 p.m. until 4:30 p.m. Clients may request an off-campus visit which has to be approved by his/her counselor, and he/she can only go to designated locations as determined by staff.